Contact Us

Contact Us

Get in touch

If you have a question about our services or products please get in touch.  For advice on medicines you can contact our pharmacists direct by calling us.  If it is an emergency or for medical help please call NHS 111 or 999.

The Office

Address: 110 Colley Gate, Birmingham B63 2DA

Phone: 0333 577 3533


Business Hours

Monday, Wednesday & Friday 8:10 am to 4:10 pm

Saturday & Sunday - Closed

Online - Open 24/7


MedsOnline247 has a written formal complaints procedure.  We aim to acknowledge all written complaints within two working days and to respond within five working days.

You should submit your formal complaint to Anybody who is unhappy with our response to any complaint should contact the General Pharmaceutical Council.

Anonymous Tip Off

If you suspect a friend or family member to be potentially abusing medication, you can provide us with an anonymous tip off.  We shall then carry out an internal investigation into the matter.

Click here to submit an anonymous tip off.

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